Last Updated: September 2025

1. Introduction
Twin Spark (“we,” “us,” “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our site or make a purchase.

2. Information We Collect
We collect information you provide directly to us, including:

• Personal Identifiers: Name, shipping address, email address, phone number.

• Payment Information: Credit/debit card numbers (processed securely by our payment gateway, not stored on our servers).

• Order History: Details of products you have purchased.

• Communications: Records of correspondence if you contact us.

We automatically collect certain information about your device, including web browser, IP address, time zone, and cookies. As you browse, we collect information about the individual web pages you view.

3. How We Use Your Information
We use the information we collect to:

• Fulfill your orders and process payments.

• Communicate with you about your order, account, or inquiries.

• Screen orders for potential risk or fraud.

• Provide you with information or advertising relating to our products (with your consent where required by law).

• Improve and optimize our website.

4. Sharing Your Information
We share your Personal Information with third parties to help us use it, as described above. For example:

• Service Providers: We use WordPress to power our online store. We also use shipping carriers, payment processors, and marketing platforms.

• Legal Compliance: We may disclose information to comply with applicable laws or respond to valid legal requests.

We never sell your personal information.

5. Cookies
We use cookies to enhance your experience, analyze site traffic, and for targeted advertising. You can control cookies through your browser settings.

6. Your Rights
If you are a resident of certain regions (like the EEA or California), you have rights regarding your personal information, including:

• Access: The right to know what personal data we hold about you.

• Deletion: The right to request erasure of your personal data.

• Opt-Out: The right to opt-out of the sale of your personal information (we do not sell data).

• Correction: The right to correct inaccurate data.

To exercise these rights, please contact us at Twinspark112@gmail.com.

7. Data Retention
We will retain your Order Information for our records unless and until you ask us to delete this information, unless we are required to retain it for legal or compliance reasons.

8. Changes to This Policy
We may update this privacy policy to reflect changes to our practices. We will notify you by updating the date at the top of this page.

9. Contact Us
For more information about our privacy practices, or to make a request, contact us at:
Email: Twinspark112@gmail.com